Welcome to The Client Hub 🎯
Everything you need in one place — from onboarding to updates.
Quick Links
Jump straight to what you need.
01
Fill Project Intake Questionaire
Kick off your next big idea. Tell us what you need, and we’ll get cracking—no crystal balls required! Receive a quote in 48 hrs.
02
Book a Discovery Call
Let’s chat like pros. Schedule a 30–45 min premium support call to unpack your goals, pain points, and plot your path to success.
03
Fill Client Onboarding Form
No more email chains! Share files, docs, and top-secret PDFs in one safe spot. GDPR compliant. (We won’t judge your filenames!)
Short on Time?
Talk with an Agent
How We Work
Our Simple 5-Step Process. From project scope to delivery in 2 weeks.
Discover
Let’s get to know you!
We start with a discovery call to understand your business, goals, and pain points. No tech talk unless you want it
Plan & Propose
Scope it out.
You’ll receive a detailed proposal with project scope, timelines, pricing, and phases — clear, no surprises.
Design & Build
Time to make magic.
We get hands-on building your solution, with regular updates and room for feedback. MVP first, then scale in waves.
Test & Train
Make sure it works.
We test everything, fix bugs, and give your team the know-how to use the system like pros.
Launch & Support
Go live with confidence.
Your solution is launched! We offer optional ongoing support, admin help, or future improvements — your tech team, on standby.
Frequently Asked Questions
Find answers to commonly asked questions about our business and services.
What does Prozaro Solutions do, exactly?
We help businesses level up with digital transformation using tools like ERP (Workday, SAP), custom apps, process automation, integrations, and—drumroll please 🥁—Generative AI! Whether you’re a startup, SMB, or just tired of spreadsheets from 1998, we’ve got you.
What makes Prozaro different?
(a.k.a. your secret sauce 🧂)
We’re not just tech people—we’re business partners. Here’s why you’ll love working with us:
🎯 Strategic Focus: We align tech with real business goals.
⚙️ Process-First Thinking: Tech follows the process, not the other way around.
🌍 Global Delivery: We work with businesses across borders and time zones.
💬 Clear Communication: No jargon, no BS—just helpful advice.
🤝 Long-Term Value: We stick with you beyond launch.
What’s the process like?
Glad you asked! Think of it like a smooth ride 🚗 with a few pit stops:
Discovery Call – Let’s get to know you and your goals.
Proposal + Quote – We’ll suggest the best plan (and price) for your needs.
Kick-off – Ready, set, go!
Design – We craft your solution.
Execute – We build the magic.
Test – We squash bugs before you find them 🐞.
Train – We teach you how to use it like a pro.
Launch – High fives all around. 🎉
Our Methodology (a.k.a. How We Get Stuff Done)
At Prozaro, we follow a lean, no-fluff project approach—because who has time for bloated timelines and endless meetings? 🙅♂️
Here’s how we roll:
Start Small, Solve Fast
We kick things off with a focused scope to tackle your biggest pain point first. Quick wins = happy teams. 🎯
Build the MVP (Minimum Viable Powerhouse)
We design a clear plan with defined tasks, deliverables, and real results. You’ll know what’s coming and when. No mystery boxes here.
Wave-by-Wave Implementation
Like a great playlist, we deliver value in waves—each with scoped features, sign-offs, and status updates along the way. 🎧
Train & Transfer
We don’t ghost you after go-live. We provide training, knowledge transfer, and everything you need to run things smoothly.
Partner for the Long Haul
We’re not just here to launch—we’re here to grow with you. 🚀 Satisfaction guaranteed, high-fives optional (but encouraged). 🙌
We have a small team and want to automate some workflows. How can you help?
Absolutely—I specialize in helping small teams work smarter, not harder. Whether you’re drowning in manual tasks or juggling disconnected tools, I’ll help you automate and connect your systems to save time and reduce errors.
🔧 How I can help:
Identify repetitive tasks ripe for automation.
Design and build automated workflows using tools like Zapier, Make.com, Workato, n8n, or custom-built solutions.
Use AI automation to streamline emails, reports, support tickets, or lead generation.
Set up reliable integrations between CRMs, ERPs, forms, email platforms, and more
💡 Example Use Case:
For a client’s HR team, I automated their employee onboarding by connecting Jot Forms → Slack → Workday via Make.com. The workflow auto-created tasks, sent notifications, and synced data—saving hours every week.
📈 Whether you need no-code, low-code, or full custom integrations, I’ll design a solution tailored to your workflow and budget.
Let’s talk!
What are the costs?
We keep it flexible:
✅ Fixed price for defined projects.
⏱️ Hourly billing for ongoing or open-ended work.
📆 Weekly retainers for system support, admin, or “help! it’s broken!” moments.
Pricing is always discussed transparently during the call. No surprises, no fine print—just straightforward business.
Why don’t you offer free discovery calls?
Great question! Our discovery calls are designed as a premium consulting session — not just a quick chat. Think of it as a mini-strategy workshop that adds real value, even before a project begins. The cost is only 25 Euros.
💼 What’s included?
– A 30–45 min recorded video call
– Deep-dive into your business, goals, challenges & tech stack
– Tailored advice based on your unique needs
– A detailed summary of the session with key takeaways
– A proposed action plan for your first project phase
– Estimated scope, budget, and next steps
💡 Why it costs:
We dedicate time to deliver real value. The fee ensures serious, focused discussions — not sales pitches.
💸 Good news:
The cost is credited toward your project if we move forward.
🆓 Want a free option?
Fill out our [Discovery Form] to get a high-level estimate & next steps — no charge.
🎁 Fee may be waived for existing clients or larger scopes.
How do we handle payments?
We like to keep payments simple, secure, and stress-free (no surprise invoices or awkward chases—we promise 😅).
Here’s how it works:
💰 50% upfront, 50% upon project completion. Easy and fair.
💼 Using Upwork or Fiverr? No problem! We’ll set up a contract directly on the platform. All fees are included in the proposal—what you see is what you pay.
🧾 Payment Methods:
PayPal 🅿️
Direct Deposit (for domestic payments)
Stripe (for credit card payments 💳)
Wise (for international transfers – US, EU, DE, and more)
🌍 Currencies We Accept:
USD ($), EUR (€), GBP (£)
Plus 20+ other currencies—just ask!
Want to pay in seashells? We’re working on it… 🐚😉
Until then, reach out and we’ll find the best method that works for you.
How do you handle disputes or issues during the project?
Great question—and totally fair to ask. I believe in clear communication, mutual respect, and fair solutions. If anything ever feels off-track, here’s how we handle it:
🤝 Open Dialogue First – We talk it out. Most issues are just misalignments, and I’m always open to feedback and course-correction.
📝 Transparent Documentation – Project scope, deliverables, and changes are clearly documented to avoid misunderstandings.
📧 Written Summaries – Any concerns, risks, or blockers are shared in writing with action steps and timelines.
💬 Escalation Path – If needed, we schedule a dedicated call to review concerns and align on next steps, with both sides heard.
✅ Focus on Solutions – I don’t defend mistakes—I fix them. My goal is your satisfaction and long-term success.
Your peace of mind matters. I’m here to build a partnership, not just deliver a project.
This is New. Can I actually understand all this AI stuff?
YES. We break it down for real humans (not just engineers). You don’t need to be a tech wizard 🧙 to unlock the power of automation, AI, or ERP—just bring your goals, and we’ll translate the rest.
Can you help if I already have tools or systems in place?
✅ Why it’s great: SMBs often use a patchwork of tools and fear new tech won’t integrate. This is your chance to highlight your integration expertise and reduce decision fatigue.
How do you handle data?
Your data is safe with Prozaro. We follow GDPR-compliant practices to ensure confidentiality, security, and transparency.
✅ What we do:
– Only collect what’s needed — with your consent.
– Store and process data securely (encrypted tools, MFA, etc.).
– Sign NDAs when required.
– Never share or reuse your data.
– Securely delete or return data after project completion.
💼 Freelancer-friendly & professional:
I handle all client data responsibly—no leaks, no surprises. You always know where, how, and why your data is used.
📩 Need specific compliance steps? Just ask—I adapt to your needs.
How often do we meet, and how are meetings handled?
I follow a structured yet flexible approach to keep your project moving smoothly without unnecessary calls. Here’s how we roll:
Kickoff Call: One-time video call to align on goals, timelines, and scope.
Status Updates:
Bi-weekly or milestone completion email reports for progress tracking.
Optional check-in call if major blockers or scope changes arise.
Email Summaries: Used to communicate decisions, risks, and key issues for transparency.
Delivery/Testing Calls: Scheduled to walk through deliverables, get feedback, and validate outcomes.
Troubleshooting/Support Calls: As needed—for complex requirements or live issue resolution.
Training Workshops: Scheduled based on project scope and team needs.
📹 All calls are recorded to capture demos, discussions, and ensure nothing gets missed in deliverables.
💡 Need a custom meeting plan? I’m flexible—let’s make it work for your style and schedule.
What kind of change communication and training support do you provide?
I don’t just set up your system—I help your team adopt it confidently. Here’s how I support you through change:
📣 Change Communication Support
Work directly with key stakeholders to understand their roles, concerns & tech comfort level
Communicate updates clearly via email summaries, videos, or live calls
Help craft internal comms (e.g. “What’s changing & why”) to drive user adoption
Identify potential resistance early and provide solutions to ease transitions
🎓 Training Options
Training is tailored to your team’s needs and includes:
✅ Recorded video demos for on-demand learning
✅ Live video workshops with Q&A
✅ Step-by-step SOPs and desktop procedures
✅ Custom training guides based on your workflows
✅ 1-on-1 coaching for specific roles or departments
🧩 Extra packaged training & change support is available depending on your team size and org complexity.
💡 Bottom line: I meet your team where they are, and guide them where they need to go.
About Us
Prozaro Solutions helps SMBs and startups unlock growth through smart automation, AI, and custom tech solutions. From strategy to execution, we turn complex processes into streamlined digital systems — fast, lean, and done right.
8.5
NPS Score
448
Clients Served
75+
SaaS Partnerships
640K
Stats title here
Words from Our Clients
Testimonials
Hear what our satisfied clients have to say about their experiences with us.
Exceptional service! This company goes above and beyond to meet their customers’ needs. I couldn’t be happier with the results.
John S.
TreeHouse Agency
Nevada, USA
Outstanding quality and professionalism. I\’ve been a customer for a year and not been disappointed.
Nicole T.
Schreyer Group
Kasel, Germany
Reliable and trustworthy. I highly recommend this business to anyone looking for top-notch products/services.
Anne K.
Purple Lotus Spa
Manchester, UK
Stay Connected with Us
Let’s Create Together
Connect with us to explore how we can make your vision a reality. Read our latest projects and happenings on LInkedin.
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